Hello Everyone,
This is an update with more detail than you are likely to want but I'm responding to more than just shipping details for your books. So I've taken the liberty of a bulleted response for questions you may have asked. In addition there are some explanations so you can see more clearly what has been happening and is happening. Many of you I have spoken to so this may be redundant for you.
My role:
I chose to facilitate by hand some shipping and communications. At this point the shipping and fulfillment house in Texas is taking over. My efforts, while meant to help you, have begun to imped the process and perhaps introduce some errors. So, I've been fired from this part of the effort. Happily by the way and you will be the benefactors.
I was able to ship directly slightly over 100 units but I had very few of the limited edition covers. So most of you I could not help but a few of you I did. Some received the standard cover and will now receive the second part of the order with your special edition cover.
Communication:
I've communicated to a portion of you that I am receiving 1,200 to 1,500 spam messages a day now. So my tech assistants are trying to help me with filters so I can receive legitimate communications. In the interim I'm doing my best to respond but there is going to be a change by tomorrow.
The fulfillment center will have an online location for you to track. Most of you will not need this at all since the books are shipping now.
I will be in Europe and somewhat out of the communication loop for about ten days. In preparation for that I've been behind here but please know that I'm not ignoring you but individual communication is becoming untenable.
Next step:
You should receive a tracking / shipping update which I believe will be coming form yahoo merchant or a paypal type notification. I'd expect this Thursday or Friday.
At that point all individual orders will be shipped. This is not to suggest that there will not be a few mistakes. I'm expecting them. But we will take care of you if you are a recipient of an error.
As mentioned previously there are a few batch or group orders going overseas that require special handling which we will be taking care of manually. But there's only two such orders that I am aware of.
Finally all of this process is coming to a close. You will have your books and be able to register them for free at enhancedbooks.com. I sincerely give you my apologies. Without excuse I'd like to say we've created a unique property and one I think is very special. It would be easy to point and say we were naive and I'd smile and say you were right. But the train has left the station and things will move fast now.
Several thousand books are being shipped to new distributers and the total manufactured quantity of 100,000 units is leaving home and flying or sailing all over the world.
So thank you. As I've said I'm very sorry for any inconvenience and I hope you love this hybrid book.
Sincerely,
Steven J. Slomkowski
President / Publisher
SHOOTHIP Print & Media
Dla tych,co nie mają dostępu do htgth - wklejam,bo mogłem coś skopać w tłumaczeniu po pobieżnym przejrzeniu.
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Stycznia 08, 2019, 10:38:03 am